Authenticity Guarantee

Authenticity Guarantee

At 1021 Collective, we are committed to providing our customers with a seamless and trustworthy shopping experience. We understand the importance of authenticity when it comes to luxury designer items, which is why we take extensive measures to ensure that every product you purchase from us is 100% authentic.

Third-Party Authenticators

For all items valued above $500, we employ the expertise of reputable third-party authenticators. These industry professionals have extensive knowledge and experience in verifying the authenticity of luxury designer shoes and bags. Prior to listing any high-value item on our platform, it undergoes a rigorous authentication process to guarantee its authenticity.

Affordable Authentication Service

We also offer an optional authentication service for items below $500, available for a nominal fee of $10 CAD or $5 USD. You can choose to add this service to your purchase during the checkout process for added peace of mind. By opting for authentication, you can be confident that the item you receive is genuine and meets the high standards we uphold.

Full Refund Guarantee

In the unlikely event that you receive an item that is deemed to be not authentic by our third-party authenticators, we offer a full refund. Simply contact us and provide the necessary details and proof of inauthenticity, and we will process your refund promptly. Your satisfaction is our top priority, and we pride ourselves on delivering genuine and high-quality designer items to our valued customers.

Shop with Confidence

We want you to shop with confidence and peace of mind at 1021 Collective. With our stringent authenticity measures, the diligence of our third-party authenticators, and our commitment to customer satisfaction, you can trust that every luxury designer item you purchase from us is genuine.

Please note that while we make every effort to accurately represent the condition and details of each item on our platform, there may be minor variations due to the nature of vintage and preloved items. We diligently inspect and describe each item in detail to provide you with the most accurate representation possible.

Thank you for choosing 1021 Collective as your destination for premium designer shoes and bags. Should you have any further questions or concerns, please do not hesitate to reach out.